Last updated: June 2026
We want you to love your purchase! If for any reason you are not completely satisfied, we offer a full refund on orders returned within 30 days of delivery.
🧾 Refund Requirements
- Items must be returned within 30 days of the delivery date.
- The product must be in its original condition and packaging, with all accessories (including the USB cable).
- The item must arrive at our facilities before a refund is issued.
📦 How to Request a Return
- Email us at cuentafortnitemarcossa@gmail.com with your order number and reason.
- We will respond with instructions and the return address.
- Ship the product properly packaged.
- Once we receive and inspect it, we will process your refund.
💸 Refund Processing
Once the returned item is received and inspected, your refund will be processed via your original payment method. This process typically takes 5–14 business days after receiving the return.
🛡️ Defective or Damaged Product
If your product arrives defective or damaged, contact us within 48 hours of receipt with photos of the issue. We will send you a replacement or a full refund at no cost to you.
💬 Need Help?
To initiate a return or resolve any questions, email us at cuentafortnitemarcossa@gmail.com with your order number. We'll take care of the rest!